MailBlue annually achieves the Privacy Verified certificate to demonstrate that we comply with the latest GDPR regulations.
Goal:
Email marketing and CRM software.
Explanation:
ActiveCampaign is also the provider of the email marketing software you use with MailBlue. Only in ActiveCampaign’s system are the data of your customers, leads, etc. stored. The data you enter into your email marketing account is only stored with ActiveCampaign (and its sub-processors). In addition to using ActiveCampaign for marketing, we also use ActiveCampaign’s Postmark for sending transactional emails, such as password reset, account renewal reminders, and more.
Storage location: USA and EU*
* Since March 2024 it is possible to request an account hosted on the European datacenter of ActiveCampaign.
Additional SCC measures: (a) Pseudonymization and encryption of Personal Data (including during transmission); (b) Ensuring ongoing confidentiality, integrity, availability, and resilience of processing systems and services; (c) Ability to restore availability and access to Personal Data promptly in the event of a physical or technical incident; (d) Regular testing, assessment, and evaluation of the effectiveness of technical and organizational measures to ensure processing security; and (e) Ability to allow data portability and ensure erasure of Personal Data (including by Subprocessors)
Data Privacy Framework: ActiveCampaign currently has an active certification for the Data Privacy Framework. For details, visit the Data Privacy Framework website.
Data Privacy Framework
Goal:
Sister organization; outsourcing of services.
Explanation:
If you use additional services from us, such as onboarding, your data may be processed by our sister organization, Blue Agency.
Storage region:
EU
Goal:
Email marketing and CRM software.
Explanation:
ActiveCampaign is also the provider of the email marketing software you use with MailBlue. Only in ActiveCampaign’s system are the data of your customers, leads, etc. stored. The data you enter into your email marketing account is only stored with ActiveCampaign (and its sub-processors). In addition to using ActiveCampaign for marketing, we also use ActiveCampaign’s Postmark for sending transactional emails, such as password reset, account renewal reminders, and more.
Storage location: USA and EU*
* Since March 2024 it is possible to request an account hosted on the European datacenter of ActiveCampaign.
Participant Data Privacy Framework program:
Yes
Purpose:
Project management. If you subscribe to additional services with MailBlue, such as onboarding, your data may be managed by our sister organization, Blue Agency, within our project management system, Asana. This system does not contain any data of your contacts that you have in your email marketing platform.
Storage Region:
USA
Participant Data Privacy Framework program:
Yes
Purpose:
Sister organization; outsourcing of services
Storage Region:
EU
Purpose:
Appointment automation
Storage Region:
USA
Participant Data Privacy Framework program:
Yes
Purpose:
Hosting login.mailblue.io
Storage Region:
NL
Participant Data Privacy Framework program:
Yes
Purpose:
Email, calendar, forms, Google Ads and other Google services
Storage Region:
EU / US
Participant Data Privacy Framework program:
Yes
Purpose:
Accounting System
Storage Region:
EU
Additional Measures:
In Dutch; see: https://www.moneybird.nl/kennisbank/hoe-veilig-is-mijn-data-in-de-cloud/
Purpose:
Digital contract signing
Storage Region:
EU
Additional SCC Measures:
The Technical and Organizational Measures include measures to encrypt Customer Personal Data; to help ensure ongoing confidentiality, integrity, availability, and resilience of SignRequest’s systems and services; to help restore timely access to Customer Personal Data following an incident; and for regular testing of effectiveness.
Purpose:
Internal communication
Storage Region:
USA
Participant Data Privacy Framework program:
Yes
Purpose:
Web hosting provider
Storage Region:
NL
Purpose:
Automation
Storage Region:
USA
Participant Data Privacy Framework program:
Yes
Purpose:
Ticketing system
Storage Region:
USA
Participant Data Privacy Framework program:
Yes
Purpose:
Customer engagement tool
(e.g., pop-ups, messages, etc.)
Storage Region:
USA
Participant Data Privacy Framework program:
Yes
Do you want to stay informed about GDPR changes such as updates to subprocessors or changes to the data processing agreement? Subscribe to our updates.
MailBlue B.V.
Reduitlaan 25C
4814DC Breda
The Netherlands
CoC: 68740077
VAT: NL857570869B01
